
NOGC MENTOR pROFILE
HASSNA BAZZAR
Hassna Bazzar
Personal and Professional Background
My current job title is Conference Services Manager and Wedding Specialist at Hotel Monteleone.
I work in the hospitality industry, where I specialize in delivering exceptional guest experiences and ensuring smooth operations across various aspects of the hotel. With a background in hotel management, event planning, customer service, I bring a strong focus on attention to detail, team collaboration, and problem-solving. My expertise includes managing guest relations, overseeing daily operations, training staff, event coordination, or optimizing guest satisfaction. I am passionate about creating memorable experiences while maintaining efficient and high-quality service standards.
Experience and Skills
I work in the hospitality industry, where I have built a diverse and rewarding career, specializing in hotel management, event coordination, guest services, etc. Over the years, I've held key roles, including Front Office Manager, Event Coordinator, Wedding Specialist, Conference Services Manager, Operations Supervisor, etc., where I developed strong leadership, communication, and operational skills.
I have been in the hospitality industry for 8 years.
Some of my key accomplishments include:
Successfully overseeing daily operations
Leading a team of staff members, focusing on training, performance management, and creating a positive work culture
Coordinating and managing large-scale events
Contributing to a significant boost in revenue and brand reputation
Mentorship Areas
Strengths as a Mentor:
Active Listening: I make it a priority to truly understand the needs, challenges, and goals of those I mentor. By fostering open communication, I ensure that everyone feels heard and valued.
Tailored Guidance: Recognizing that each person has unique strengths and areas for growth, I offer personalized advice and strategies that cater to individual learning styles and career aspirations.
Lead by Example: I believe in leading with integrity and setting a positive example. By demonstrating professionalism, dedication, and a strong work ethic, I inspire others to follow suit.
Building Confidence: I take pride in helping others build their self-confidence, whether by celebrating small wins or encouraging them through challenging situations. This helps mentees develop both their skills and their self-assurance.
Problem-Solving and Critical Thinking: I mentor by encouraging a solution-focused approach. I guide mentees through difficult situations, helping them to see challenges as opportunities for growth.
Preferred Mentee Type:
Early-career professionals, students, women re-entering the workforce, eager individuals
Achievements and Recognition
Awards and Honors: During my career, I have been awarded for consistently delivering high-quality service, which contributed to consistently positive feedback and a notable improvement in satisfaction scores.
Community Impact: Beyond the workplace, I engage in community-based programs, helping individuals gain valuable skills and insights into professional development. By volunteering my time, I hope to inspire and support individuals in building meaningful careers, especially within the hospitality industry.
Personality and Interests
Personal Hobbies/Interests: Pickle ball, attending sports games, happy hours, spending time with family and friends, reading, and traveling
Values or Mission Statement: As a mentor, I pride myself on being approachable, patient, and committed to helping others reach their full potential. I believe in creating a supportive and collaborative environment where individuals feel empowered to grow and develop. I believe in providing continued support, offering guidance when needed and checking in on progress to ensure long-term success.
Logistics and Preferences
Preferred Communication Style: In-person meetings, virtual sessions, or phone calls
Preferred outreach: Text message, email, phone call, linked in
504-520-9098
Availability: Monthly meetings, weekly meetings, virtual meetings (Monday – Friday after 5:00 pm & Saturdays and Sundays)